Any idea why this has happened?

[Kelly_Owls]

We recently sold our Karma Chameleon phone on eBay for a grand total of £40.50 (inc. P&P).
Today, I received an email from PayPal entitled : PayPal : Notice of Transaction Review.


PayPal is committed to maintaining a safe environment for its community of
buyers and sellers. Our team employs the most advanced systems in the world to
protect the security of your account.
During a recent review of our system, we found that you received funds from an
account that reportedly has been associated with possible unauthorised use. In
accordance with PayPal's Seller Protection Policy, the following transaction has
been reversed:

Transaction Date: 31 Jan. 2006
Transaction Amount: £40.50 GBP
Buyer's Email: bv469@aol.com
Buyer's Name: amanda bevan
Your Transaction ID: 98N68210M1321170U

The transaction was reversed because you were not covered by PayPal's Seller
Protection Policy. Note: This reversal is in accordance with our User Agreement,
Section VII, Paragraph 3.

In the future, you may be protected by following the conditions of our Seller
Protection Policy. For more information, click the User Agreement link located
in the footer of any PayPal page. PayPal is committed to maintaining a safe
environment for its community of buyers and sellers. Our team employs the most
advanced systems in the world to protect the security of your account.


Yours sincerely,
PayPal

I've just looked at my PayPal account and now, we have -£20.07 in it after a reverse payment.
Can someone please dumb down what has happened and what I can do to get my money back. I am shitting bricks here.

Thanks :cry:

[WhiteHart]

From teh looks of it someone was either using a dodgy account or someone was using someone elses account. Ebay has therefore reversed the payment so the person whose account it is didnt lose their money.

Apparently if you had their protection policy you would have been covered.

as to why you have -20.50 ( meaning you owe money?). I dont know, unless this was the balance you had before this debacle. If not i would contact them and ask why they have taken out the £20 as well as reversing the £40.50.

Bottom line - you been had

[Kelly_Owls]

We had about £25 in beforehand so the minus shet is just what we owe now.
I don't understand it though to be honest, we sent the parcel to the confirmed address and did everything correctly, so they've basically screwed us out of £40 AND our phone?
Emailed the bitch but yet to receive a reply, mums said if she doesn't get a valid explanation, then she'll get our solicitor onto them :laugh:

[LUFCMadferret]

I sold a Karma Chameleon phone for £40 too, no problems for me :thumb

[dan_tbm]

Solicitor may be the best bet at this stage, as you seem to have been well done on this one.
The buyer when traced will more than likely also say they didn't recieve the goods.

[StretfordEnd]

I am shitting bricks here.

Over £40? :confused

[great white]

£40 that's nowt...Kells at some stage if using Ebay alot you were gonna get stung....live with it!!!. Getting a solictor onto it will cost a hellava lot more than 40 notes I would guess....... :)

Looking at the mail it is blatently evident the user used a fraudulent account by either using a stolen card or hacking a password etc etc.....

Just out of pure interest what the feck is a bloody Karma phone?

*Edit - Just done a quick google......Kells may I ask why the hell was one of those things bought in the first place????......That's the ultimate in tacky crap......:no: :no: :no:

http://www.asos.com/images/inv/1/20/126/50894/Clear/image1l.jpg

[Jock]

How do you put money into your paypall account? Most banks and credit card companies give internet fraud protection so you can get the cash back anyway. Sounds like paypall are being pricks though.

[ITFC Jez]

Just out of pure interest what the feck is a bloody Karma phone?

*Edit - Just done a quick google......Kells may I ask why the hell was one of those things bought in the first place????......That's the ultimate in tacky crap......:no: :no: :no:

http://www.asos.com/images/inv/1/20/126/50894/Clear/image1l.jpg

Baz,

I think it's because it appeared in a BT ad or something a few years back and developed some mild form of cult status and were, for a time at least, seen as a 'must-have' for some deluded Sheffield people ;)

:)

[great white]

Baz,

I think it's because it appeared in a BT ad or something a few years back and developed some mild form of cult status and were, for a time at least, seen as a 'must-have' for some deluded Sheffield people ;)

:)Ahh right......can we change the l to n in cult and maybe delete the Sheffield bit and replace it with nationwide???......What's it do stick it's tongue out when it rings or summit??......If that was a must have I fear for you all I really do......:hmm:

[StretfordEnd]

If that was a must have I fear for you all I really do......:hmm:

Yeah Baz, fancy making 'phones out of Chameleons . . . :eek

Far better to make a nice sandwich out of them? :slap:

[great white]

Yeah Baz, fancy making 'phones out of Chameleons . . . :eek

Far better to make a nice sandwich out of them? :slap:Would have thought a nice pair of boots actually that change colour every few minutes would be pretty novel in honesty.....:hmm:

[StretfordEnd]

Would have thought a nice pair of boots actually that change colour every few minutes would be pretty novel in honesty.....:hmm:

I have a feeling that Chameleons tend to lose their ability to change colour once one has fashioned them into footwear? :hmm:

[great white]

Batteries in the heels to stimulate a false pulse